After a Hailstorm: What Property Managers Should Do in the First 48 Hours

Mar 12, 2026 | Blog, Commercial Roofing

Hailstorms are a common part of severe weather across Missouri and Illinois. When a storm passes through, commercial buildings can experience damage that isn’t always immediately visible from the ground.

For property managers, the first 48 hours after a hailstorm are important. Taking the right steps early can help prevent additional damage, simplify insurance claims, and ensure the building remains protected.

Here are several actions property managers should consider after a significant hail event.

Document the Storm and Initial Conditions

As soon as it is safe to do so, begin documenting the storm’s impact on the property.

Take photos of:

  • Hail accumulation on the ground

  • Dented metal surfaces such as gutters or downspouts

  • Damage to rooftop equipment or screens

  • Any visible roof debris

These records can be useful when working with insurance providers or contractors to evaluate the extent of the damage.

Perform a Ground-Level Inspection

While walking the property, look for signs that hail may have affected the building.

Indicators can include:

  • Dented HVAC housings or metal vents

  • Damaged gutters or downspouts

  • Pieces of roofing material or flashing on the ground

  • Blocked drains or storm debris near the building

Even if the roof itself cannot be seen clearly, these clues often suggest that the roof may have taken a direct hit.

Avoid Walking the Roof Without a Professional

After a storm, it may be tempting to send maintenance personnel onto the roof to look for damage. However, commercial roofing systems can be slippery, unstable, or compromised after severe weather.

In many cases, walking on the roof without proper training can accidentally worsen damage or create safety risks.

A professional roofing inspection ensures the roof is evaluated safely and thoroughly.

Schedule a Professional Roof Inspection

Hail damage to commercial roofing systems is not always obvious. Membrane punctures, seam stress, or insulation damage may not be visible without a close inspection.

A professional roof inspection can help identify:

  • Membrane punctures or impact damage

  • Damage to flashing and edge metal

  • Drainage issues caused by debris

  • Early signs of moisture intrusion

Identifying these issues early allows repairs to be made before they develop into leaks or larger system failures.

Begin the Insurance Process if Necessary

If damage is suspected, contacting the insurance provider early can help move the process forward.

Having a professional inspection report and photographic documentation can support the claim and provide a clearer understanding of the repairs required.

The sooner potential damage is documented, the easier it is to connect the issue directly to the storm event.

Acting Quickly Protects the Building

Hailstorms can affect more than just the visible surface of a commercial roof. Small punctures or damaged components can allow water to enter the roofing system over time, leading to larger problems if left untreated.

Taking proactive steps in the first 48 hours helps protect the building, minimize repair costs, and maintain the long-term performance of the roof.

At Jewett Roofing, we work with commercial property owners and managers across Missouri and Illinois to inspect roofs after severe weather and address storm-related damage before it becomes a larger issue.

Reliable commercial roofing inspections and repairs when you need them most.

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